Comments on: In the same boat? http://www.cpm-asset-management.co.uk/16/in-the-same-boat/ A Warning! To all who do, or would, have involvement with this company ... Thu, 07 May 2009 21:20:26 +0100 http://wordpress.org/?v=2.8 hourly 1 By: admin http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-72 admin Fri, 09 Jan 2009 18:10:00 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-72 Comments for this original post are now turned off. To let us know if you are 'In the same boat' please see the description/explanation at the top of the category 'We are in the same boat!'.The idea is now to give each development its own thread! Comments for this original post are now turned off. To let us know if you are ‘In the same boat’ please see the description/explanation at the top of the category ‘We are in the same boat!’.The idea is now to give each development its own thread!

]]> By: admin http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-71 admin Wed, 08 Oct 2008 12:39:34 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-71 From L Sellers, I live at Quay Court (or Quay Park as CPM insist on calling it) in Pelaw, Gateshead. We are having exactly the same problems as everyone else but since we moved in in 2006 we have only paid the ground rent as that is all they have bothered to bill us for. We have just received a £1600 bill for all 2 years maintenance charges expecting us to pay in 5 days and threatening with debt collection. My boyfriend rang CPM asking what this was all about and just got rude replies and more threats of bailiffs. At least we realise we are all in the same boat and should not be bullied into paying for something we are not receiving. I've written a letter to the Chief exec of CPM explaining how disgusted I am to suddenly receive a final reminder for bills never received and how sub standard the service is and I'm going to encourage other residents to do the same. I intend to stand my ground and not pay this bill, we don't have that sort of money just lying around to give to them for nothing. Your website has been very helpful and I'm going to use the wording of some of your letters to write to them and get legal advice. thanks. Anybody else from Quary Court Pelaw please get in touch. From L Sellers,

I live at Quay Court (or Quay Park as CPM insist on calling it) in Pelaw, Gateshead. We are having exactly the same problems as everyone else but since we moved in in 2006 we have only paid the ground rent as that is all they have bothered to bill us for. We have just received a £1600 bill for all 2 years maintenance charges expecting us to pay in 5 days and threatening with debt collection. My boyfriend rang CPM asking what this was all about and just got rude replies and more threats of bailiffs. At least we realise we are all in the same boat and should not be bullied into paying for something we are not receiving. I’ve written a letter to the Chief exec of CPM explaining how disgusted I am to suddenly receive a final reminder for bills never received and how sub standard the service is and I’m going to encourage other residents to do the same. I intend to stand my ground and not pay this bill, we don’t have that sort of money just lying around to give to them for nothing. Your website has been very helpful and I’m going to use the wording of some of your letters to write to them and get legal advice. thanks.

Anybody else from Quary Court Pelaw please get in touch.

]]> By: admin http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-70 admin Thu, 25 Sep 2008 12:57:37 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-70 From P Norvall ... We are 47 residents up in arms with Taylor Wimpey and mainly CPM based in Soham, Ely, Cambridgeshire The site is known as Minerva and as yet has not been adopted by the local/district councils. We are currently in the throws of trying to evict CPM from this site under the term "breach of contract" We as a group are all freeholders and own our properties, CPM are charged with maintaining the parking areas, as agents on behalf of Taylor Wimpey. To Date (4 years payments later) we are still awaiting any work to be done by CPM, in our way of thinking this is a breach of contract on their side. From P Norvall …

We are 47 residents up in arms with Taylor Wimpey and mainly CPM based in Soham, Ely, Cambridgeshire

The site is known as Minerva and as yet has not been adopted by the local/district councils.

We are currently in the throws of trying to evict CPM from this site under the term “breach of contract”

We as a group are all freeholders and own our properties, CPM are charged with maintaining the parking areas, as agents on behalf of Taylor Wimpey.

To Date (4 years payments later) we are still awaiting any work to be done by CPM, in our way of thinking this is a breach of contract on their side.

]]> By: admin http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-69 admin Thu, 25 Sep 2008 12:48:55 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-69 From Bharat Karavadra ... Hi We have bee having many many issues with CPM/RMG and I recently decided to go public on my site about the matter (not that much is better YET!). I will be keeping this section of my blog up to date and would sincerely appreciate a link from your “In the same boat” section. Bharat's link: http://www.karavadra.net/blog/category/my-work-clients/cpm-rmg/ From Bharat Karavadra …

Hi

We have bee having many many issues with CPM/RMG and I recently decided to go public on my site about the matter (not that much is better YET!).

I will be keeping this section of my blog up to date and would sincerely appreciate a link from your “In the same boat” section.

Bharat’s link:
http://www.karavadra.net/blog/category/my-work-clients/cpm-rmg/

]]> By: David Dunning http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-63 David Dunning Mon, 25 Aug 2008 10:03:55 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-63 Resident of The Plaza, Cardiff Bay. The experiences detailed above match ours. Following an EGM in April a group of us took CPM on and I am delighted to say that we part company with them in 3 weeks time. We resorted to legal representation, but for the sake of £20 per owner it has been money well spent. Still a lot of loose ends to tie up, but we will get there. Happy to discuss our strategy with any of you guys if it helps. Resident of The Plaza, Cardiff Bay. The experiences detailed above match ours. Following an EGM in April a group of us took CPM on and I am delighted to say that we part company with them in 3 weeks time. We resorted to legal representation, but for the sake of £20 per owner it has been money well spent. Still a lot of loose ends to tie up, but we will get there. Happy to discuss our strategy with any of you guys if it helps.

]]> By: John Cruisey http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-60 John Cruisey Tue, 19 Aug 2008 10:05:04 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-60 I have flat in Califonia Close Station Road Belton Surrey, which I let. CPM are the manageing agents ,and are the biggest useless company that I have ever come across. I have been trying for over a week to speak to someone in there office, telephoning faxing emailing. Can u help ???? I have flat in Califonia Close Station Road Belton Surrey, which I let. CPM are the manageing agents ,and are the biggest useless company that I have ever come across. I have been trying for over a week to speak to someone in there office, telephoning faxing emailing. Can u help ????

]]> By: Sarah Kearney http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-59 Sarah Kearney Mon, 18 Aug 2008 10:52:53 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-59 Hi. Resident of Melville Gardens Sarisbury Green Southampton (AKA The Bramptons) We have CPM as out management company. We have tried countless number of times to contact people from this company to discuss why nothing is being done in the development and we are always fobbed off with the account manager not being in the office. They even gave a fake name and email address at the beginning of the year. Received a letter for final demand of service charge for this year, called to speak to someone about it and surprise surprise the account manager is not in. They have not called an EGM as expected when the final property was sold last year. Again questions about this were not answered. Any info or help that anyone can give will be greatfully received. Hi. Resident of Melville Gardens Sarisbury Green Southampton (AKA The Bramptons) We have CPM as out management company. We have tried countless number of times to contact people from this company to discuss why nothing is being done in the development and we are always fobbed off with the account manager not being in the office. They even gave a fake name and email address at the beginning of the year. Received a letter for final demand of service charge for this year, called to speak to someone about it and surprise surprise the account manager is not in. They have not called an EGM as expected when the final property was sold last year. Again questions about this were not answered. Any info or help that anyone can give will be greatfully received.

]]> By: Julie http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-55 Julie Mon, 04 Aug 2008 14:28:51 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-55 I own a maisonette and have the misfortune of being 'managed' by Haywards who are acting for Longmint Limited, along with the couple who own downstairs. I just looked at my lease and it seems to me that there are stringent conditions on my obligations and what will happen if i dont meet them, a section on what the Landlord should provide (note the word should there) and nothing about what i can do if they dont provide them. I am paying over £1200 a year for nothing except buildings insurance. Recently a fence panel blew down in a storm, my neighbour and i must have sepnt well over 5 hours trying to contact Haywards, each time i got through i was told 'the systems are down'. We gave up and fixed it ourselves. I own a maisonette and have the misfortune of being ‘managed’ by Haywards who are acting for Longmint Limited, along with the couple who own downstairs. I just looked at my lease and it seems to me that there are stringent conditions on my obligations and what will happen if i dont meet them, a section on what the Landlord should provide (note the word should there) and nothing about what i can do if they dont provide them. I am paying over £1200 a year for nothing except buildings insurance. Recently a fence panel blew down in a storm, my neighbour and i must have sepnt well over 5 hours trying to contact Haywards, each time i got through i was told ‘the systems are down’. We gave up and fixed it ourselves.

]]> By: Sarah Gambier http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-54 Sarah Gambier Wed, 30 Jul 2008 14:08:23 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-54 Hi, Resident of Rosemont Court in Purley, CR8 where we have RMG (formerly Haywards) as the management agent. Have not paid (increased) management charge this year at all - they issued invoice 3 months late, didn't pay our cleaner for around 4 months and basically messed us around completely. Have attempted communications on many an occasion but still no response from them! All residents are sticking together and we're going to try and get rid hopefully! If anyone's got any more info be glad to have a chat! Hi,
Resident of Rosemont Court in Purley, CR8 where we have RMG (formerly Haywards) as the management agent. Have not paid (increased) management charge this year at all – they issued invoice 3 months late, didn’t pay our cleaner for around 4 months and basically messed us around completely. Have attempted communications on many an occasion but still no response from them! All residents are sticking together and we’re going to try and get rid hopefully! If anyone’s got any more info be glad to have a chat!

]]> By: Adrienne http://www.cpm-asset-management.co.uk/16/in-the-same-boat/comment-page-1/#comment-48 Adrienne Thu, 10 Jul 2008 17:00:10 +0000 http://www.cpm-asset-management.co.uk/16/in-the-same-boat/#comment-48 Hi, I'm a landlord at Asia House in Manchester. I've always paid my service charges on time but in July 07, I noticed an anomaly in my statement of account where a payment I made in July 2004 was deemed to have not cleared!!! I rang CPM to query and told them they had to write me a letter to seek clarification as I was not going to pay that sum. Following a letter from CPM to that effect in October 07, I sent them a copy of my bank statement that confirmed the amount had been paid. I assumed that matter was therefore closed given that I received a demand for payment for service charges related to 2008 in December 2007, sent to my residential address (not the rented out property at Asia House). To my horror, I received a letter from my mortgage lender last week, enclosing a letter from PDC and a statement of account date 24/6 regarding the alleged arrears plus debt recovery cost. I was furious, given that they should have written to me at my residential address which CPM has had on record for 5 years, and given that they provided no notice whatsoever that the matter was going to PDC. I spent 3 lots of half hours on hold to CPM's credit control department before finally getting through to them yesterday. They have ignored my correspondence to them via email and failed to contact me as promised. Although the alleged debt is in dispute, they have also refused to put the debt collection action on hold. I have now written to them asking them to send me a copy of their internal complaints procedure, which I will pursue. If that fails to provide me with satisfactory resolution, I will report them to ARMA and the OFT. Hi, I’m a landlord at Asia House in Manchester. I’ve always paid my service charges on time but in July 07, I noticed an anomaly in my statement of account where a payment I made in July 2004 was deemed to have not cleared!!! I rang CPM to query and told them they had to write me a letter to seek clarification as I was not going to pay that sum. Following a letter from CPM to that effect in October 07, I sent them a copy of my bank statement that confirmed the amount had been paid. I assumed that matter was therefore closed given that I received a demand for payment for service charges related to 2008 in December 2007, sent to my residential address (not the rented out property at Asia House). To my horror, I received a letter from my mortgage lender last week, enclosing a letter from PDC and a statement of account date 24/6 regarding the alleged arrears plus debt recovery cost. I was furious, given that they should have written to me at my residential address which CPM has had on record for 5 years, and given that they provided no notice whatsoever that the matter was going to PDC. I spent 3 lots of half hours on hold to CPM’s credit control department before finally getting through to them yesterday. They have ignored my correspondence to them via email and failed to contact me as promised. Although the alleged debt is in dispute, they have also refused to put the debt collection action on hold. I have now written to them asking them to send me a copy of their internal complaints procedure, which I will pursue. If that fails to provide me with satisfactory resolution, I will report them to ARMA and the OFT.

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